Returns & Refunds Policy

We want you to be happy with your purchase from Five Penny Piece. Please review our return policy below.

Returns

  • We accept returns on eligible items within 30 days of delivery.

  • Items must be in their original condition.

  • Return shipping costs are the responsibility of the buyer.

Non‑Returnable Items

  • Customized or personalized items are final sale and cannot be returned or refunded unless they arrive damaged or defective.

Refunds

  • Once your return is received and inspected, approved refunds will be issued to the original payment method.

  • Refunds are typically processed within 1-3 business days after receipt.

Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us at steven.nicholspng@gmail.com ASAP with photos of the issue. We’ll make it right.

How to Start a Return